How do I pay?
Payments are made using the PayPal system where major credit and debit cards
Will I be charged
products sold by Athlokinisi include Cyprus Value Added Tax (VAT).
Where do you
We deliver worldwide
with the express mail service.
For Cyprus we offer
Door to Door service using a local courier service (ACS Courier) or from an assigned pick-up point of ACS courier if the above
service is not available.
What is the
The delivery service for
Cyprus is free for pick up. Check 'Delivery Information' for more.
delivery there is a flat base rate that is used for normal postage shipments, express delivery and super express delivery.
Can I track my
If you wish to track the progress of your international
order simply click on the link below and quote the tracking number provided in
What type of sizing
do you have for footwear?
Puma: either European or UK
Converse: either European or USA
Please refer to our Size Chart
for more information
Can I place an
order over the phone?
Yes, you can order
products from our online shop or over the phone through our online shop
customer service team. Our customer service advisors are happy to help you
order products that you wish to purchase.
to call our online shop customer service team on +357 25
877 778 and let the advisor know what products you are interested in
Our online shop customer service
team is available Monday-Friday 9am-5pm.
Can I add items,
change or cancel my order once I've confirmed it?
If you want to add items, you should place another order within 2 hours
of your original order, then contact us with both order numbers, and we'll be
happy to refund you the additional delivery charge.
Unfortunately, once your order is complete, you can no longer change or
cancel your order. However, you can easily return any unwanted items to us for
a refund (please see our Cancellation and Returns policy for more information).
How do I communicate any complaint I might have regarding my purchases?
Our customer relations team is at your disposal to discuss with you and resolve any dispute you might have. We always aim to keep our customers satisfied and have the best online experience possible. You can reach our Resolution team by emailing firstname.lastname@example.org
You can also use the provided form by the European Commission to help you with any online disputes that may occur using the following link: http://ec.europa.eu/odr
What if I can’t
find the answer to my questions here?
If you cannot find the
answer to your question here, we recommend you to email our customer service
team on email@example.com and let the advisor know the details
of your order and/or about your open question. Our advisors are happy to assist