We tried to make placing an order as simple as it can be. Below are some basic steps for you to follow so that you can purchase your favourite products from our website:
Choosing your products
When you have chosen your favourite product from our website you can add it to your basket from the corresponding product page. When you finish adding the items you like to purchase, press the check out button or select My Basket at the top of the page.
Log in into the system
a) If you are a returning customer just enter your email address and your password and then press the SUBMIT button
b) If you are a new customer you must select the option I am a new customer and fill out the form with your details and then press the SUBMIT button
On the Payment method you choose the option Pay using a Credit or Debit Card and press the Proceed button
In this section you can change the recipient’s address. You must be careful when filling the address so that the items are delivered to the correct address.
If you have made a mistake in the address after placing an order, please email us immediately so that we can correct the mistake before the items get shipped.
To move to the next section you must choose first one of the two options available:
o Receive items from a pick up point (For Cyprus Delivery only)
o Deliver items to address
Then press the Proceed button
At this section you have the chance to verify all the items you have selected and are present in your shopping basket. You must check very carefully if the sizes and/or colour are the correct ones. You can also see the total cost of your purchase including all the taxes and shipping cost, if any.
Before you complete your order you will be able to go to your account and make any changes to your personal information. You will also be able to change your order's content, by adding more products or increasing or decreasing the quantity of the selected products, or you can even withdraw your order as explained in the Withdrawal section.
If you have a promotional voucher you can press the get promotional voucher link and enter the promotion code. Please note that Promotion codes do not apply to sale products. If you return an order where a promotion code has been used, the value of the code will not be refunded.
Promotion codes are only valid within a certain time.
After that you can press the Place your order button
Payment with PayPal
On this section you are transferred to the secure payment website of PayPal. You must fill out all the necessary fields in order to complete the transaction. On the left side of the page you will be able to see your order summary and on the right all the PayPal information. At this page you still have two options:
1. Continue and finalize the transaction by pressing Continue
2. Cancel the transaction and return back to the Athlokinisi website
If the Continue button is chosen then the transaction will be completed and you will receive a confirmation order on your e-mail.
Order status and tracking
After placing an order you can review the status of your order or past order you have placed by simply logging in your account. When your order is dispatched from our warehouse you will receive a tracking number so that you can follow its journey to you!
If you have any further questions regarding how to place an order, don’t hesitate to contact us.